Online privacy policy

Desso appreciates your interest in its products and your visit to this website. Your privacy is important to us, and we want you to feel comfortable visiting our sites. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. When you register at the Desso website, we aim to respect your privacy. This Privacy Policy sets forth how we handle information we obtain from you and learn about you when you visit our Web site.

Desso collects two types of information about you when you visit our site:

1. personal information (including, by way of example only, your name, address, telephone number and e-mail address), and 
2. non-personal, aggregate information (such as information regarding the pages on our site that you have visited, length of your visit and your IP address). 

1. Personally-Identifiable 
The only personally-identifying information we collect and store about you is the information that you choose to provide to us. Any personal information which we collect will be used solely for the purpose of providing our services, and we will not hold it for any longer than is necessary for this purpose.

Electronic Mail
We will gather your personally-identifiable information when you send us an e-mail. We will use this information to respond to your e-mail. 

Sharing Your Information
We may share your personally-identifiable information with companies within the Desso family or companies only in order to provide our services.

We use outside logistic companies to distribute all commercial and consumer orders. If you order from us, we will share your personally-identifiable information with these companies to fulfill your order. For orders within the European Union we will also share our commercial customers' account numbers with our logistic partners in order to fulfill commercial orders. 

An outside company responds to consumer and commercial requests for additional information about our products. We will share your personally-identifiable information with any such company in order to respond to your request. 

2. Non Personally-Identifiable Information 
When you access our websites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

At certain points in your visit to the Desso site, our server may send a 'cookie' file to your computer. Your Web browser may prompt you to accept this file unless you have set your browser preferences to accept all cookies automatically. Cookies are employed primarily as a service to our customers, to extend the relevance and responsiveness of the Desso site. We may link cookie information with any personally-identifiable information you provide us. 

Other Non-Personally-Identifiable Information
The Desso website may collect non-personally identifiable information during your visit, such as type of browser, operating system, domain name or IP address. An IP address is a number that is automatically or manually assigned to your computer whenever you're surfing the Web. Webservers -- the big computers that "serve" up Web pages -- automatically identify your computer by its IP address. When you visit pages on Desso's website our servers log your IP address. We do not link IP addresses to any personally identifiable information. This means that your session will be logged, but you remain anonymous to us. IP address information is used only to improve the service of the Desso site.

For statistical purposes, your IP address gets logged. This provides us information from where you visited us. This information is limited to country, region and place name. More detailed location information is not collected through your IP address.

Desso also collects information through 'referrers' and various environmental variables. A 'referrer' is information the web browser passes along to Desso's web server that references the URL from which you came. 'Environmental variables' include, among other things, the domain from which you access the Internet, the time you accessed our Web site, type of Web browser and operating system or platform used, the Internet address of the Web site you left to visit Desso and the names of the pages you visit while at our website.

We collect all of this information to allow us to detect broad demographic trends, to provide information tailored to your interests and to enhance your experience on Desso's website. 

To help us improve our website and to ensure that we make every effort to provide you with information and offers that are of interest to you, we may merge your personally-identifiable information with click-stream data and other data we have (including cookies and offline data). We will provide notice of this, as well as an opportunity to opt-out of it, at the time and place of information collection and before data is entered on our system. 

We may also develop a non-identifiable profile on you based on the pages that you visit within our site.

This Web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of each and every website that they visit. This privacy statement applies solely to information collected when you visit the Desso website. 

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so you will always be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the privacy policy under which the information was collected. 

Desso provides the following choices regarding the use of your information. You may set your browser to reject cookies and to erase cookies that have already been placed on your hard drive. However, if you do so, your ability to navigate this site will be limited.

You may choose not to provide us with any contact information. If you do not want your personal or non-personal information merged with cookie and other information, you should not use the Desso website.